Governed actions and approval controls
Action classes
Informational
No state change. Examples:- explain a fee
- summarize a statement
- list missing documents
Preparatory
Creates a draft or proposal. Examples:- draft customer message
- prepare payment instruction
- draft credit memo
Protected
May change customer, arrangement, or facility state. Examples:- update signatory
- release payment
- approve offer
- waive covenant breach
- grant forbearance
Protected action sequence
Approval design requirements
Protected action docs state:- approval trigger
- number of approvers
- approval level source
- maximum authority
- escalation path
- expiry rule
- cancellation rule