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Documentation Index

Fetch the complete documentation index at: https://docs.finpace.tech/llms.txt

Use this file to discover all available pages before exploring further.

Agent UI

Role

Agent UI is the conversational and adaptive interaction layer that can sit in:
  • mobile banking
  • online banking
  • RM workbench
  • assisted-service flows

Customer-facing patterns

  • explain balances and transactions
  • help navigate account features
  • collect structured onboarding data
  • guide users through lending applications
  • surface relevant actions and reminders
  • show experiment-aware messaging and offers

Staff-facing patterns

  • summarize customer context
  • draft servicing responses
  • highlight pending approvals
  • retrieve policy-relevant facts
  • prepare case notes and handoff summaries
  • assemble workbench context for assisted service

Protected action boundary

Protected actions such as payment release, signatory change, limit increase, pricing override, or credit approval route through:
  • entitlement checks
  • policy evaluation
  • approval profile
  • authoritative core execution

UX rule

Every AI-generated recommendation shown in Agent UI indicates:
  • whether it is informational
  • whether it is a draft
  • whether it requires approval
  • which action will happen next if confirmed