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GET
/
service-requests
/
{serviceRequestId}
Retrieve a service request
curl --request GET \
  --url https://sandbox-api.finpace.example/v1/service-requests/{serviceRequestId} \
  --header 'Authorization: Bearer <token>'
{
  "serviceRequestId": "srq_01JQ9MTPXV0AQ2C0Q4EPD0TQWM",
  "partyId": "<string>",
  "category": "statement-request",
  "subject": "Duplicate statement for September",
  "status": "new",
  "priority": "low",
  "assignedQueue": "operations-documents",
  "slaDueAt": "2023-11-07T05:31:56Z",
  "createdAt": "2023-11-07T05:31:56Z"
}

Authorizations

​
Authorization
string
header
required

OAuth 2.0 with client credentials for machine integrations and authorization code for delegated user sessions.

Headers

​
X-Request-Id
string

Caller-generated correlation identifier used for tracing.

Maximum string length: 80

Path Parameters

​
serviceRequestId
string
required

Response

Service request returned

​
serviceRequestId
string
Example:

"srq_01JQ9MTPXV0AQ2C0Q4EPD0TQWM"

​
partyId
string
​
category
string
Example:

"statement-request"

​
subject
string
Example:

"Duplicate statement for September"

​
status
enum<string>
Available options:
new,
in-progress,
pending-customer,
resolved,
cancelled
​
priority
enum<string>
Available options:
low,
normal,
high,
urgent
​
assignedQueue
string
Example:

"operations-documents"

​
slaDueAt
string<date-time>
​
createdAt
string<date-time>